30 Days Return Warranty
We pride ourselves on our product quality and strict quality control but to provide you with maximum peace of mind we offer a comprehensive 30 Days Return Warranty. Defective merchandise including stains, zipper malfunction, ripped or torn fabric, poor quality material, obvious color difference to photos, and major difference between the photographed product and the product received are subject to exchange within 30 days.
Please note that: The return or exchange policy excludes perceived quality, fabric, color aberration issues caused by personal or subjective judgment and size issues caused by personal neglect since we have indicated the size, color and fabric on our page.
1. Return Process
If you have a problem after receiving your order please send an email to our customer service at return@landing-closet.com
To guarantee a fast and smooth warranty process:
Please send us your order number, and describe the issue and provide us with a few pictures that displays the problem. Once we have received your information we will reply to you within 2 working days. Please do not send returns to the address on the package received; only send them to the address that our customer service has provided. A return or exchange will only be valid when it is accepted by our customer service center.
2. Return Policy
You can return items within 30 days after delivery. We have a friendly customer service team who are here to serve you. All you need do is to contact us and describe the problem or the reason for return along with your order number. Items should not be worn outside nor washed and any label should be attached. We are responsible for the following defects returned within 30 days: stains, zipper malfunction, ripped or torn fabric, poor quality material, obvious color difference, major difference between the photographed product and the product received. If you have chosen the wrong size/color or do not like the item (item is not faulty), we allow a return once we have received relevant information. The customer is responsible for all shipping charges incurred on returned/exchanged merchandise. No exchange or return or amendments on promotional items or items on sale.
3. Exchange & Refund
You are guaranteed to obtain a refund or an exchange once we have received your return.
4. Shipping Fees
Landing Closet is not liable for shipping fees under the following circumstances:
Garment doesn't fit;
Customer has changed mind or dislikes the item.
5. Package Returned
Please tell us the tracking number after you have returned an item.
In case you have any other questions please do not hesitate to get in touch with our customer service at return@landing-closet.com
We pride ourselves on our product quality and strict quality control but to provide you with maximum peace of mind we offer a comprehensive 30 Days Return Warranty. Defective merchandise including stains, zipper malfunction, ripped or torn fabric, poor quality material, obvious color difference to photos, and major difference between the photographed product and the product received are subject to exchange within 30 days.
Please note that: The return or exchange policy excludes perceived quality, fabric, color aberration issues caused by personal or subjective judgment and size issues caused by personal neglect since we have indicated the size, color and fabric on our page.
1. Return Process
If you have a problem after receiving your order please send an email to our customer service at return@landing-closet.com
To guarantee a fast and smooth warranty process:
Please send us your order number, and describe the issue and provide us with a few pictures that displays the problem. Once we have received your information we will reply to you within 2 working days. Please do not send returns to the address on the package received; only send them to the address that our customer service has provided. A return or exchange will only be valid when it is accepted by our customer service center.
2. Return Policy
You can return items within 30 days after delivery. We have a friendly customer service team who are here to serve you. All you need do is to contact us and describe the problem or the reason for return along with your order number. Items should not be worn outside nor washed and any label should be attached. We are responsible for the following defects returned within 30 days: stains, zipper malfunction, ripped or torn fabric, poor quality material, obvious color difference, major difference between the photographed product and the product received. If you have chosen the wrong size/color or do not like the item (item is not faulty), we allow a return once we have received relevant information. The customer is responsible for all shipping charges incurred on returned/exchanged merchandise. No exchange or return or amendments on promotional items or items on sale.
3. Exchange & Refund
You are guaranteed to obtain a refund or an exchange once we have received your return.
4. Shipping Fees
Landing Closet is not liable for shipping fees under the following circumstances:
Garment doesn't fit;
Customer has changed mind or dislikes the item.
5. Package Returned
Please tell us the tracking number after you have returned an item.
In case you have any other questions please do not hesitate to get in touch with our customer service at return@landing-closet.com
Customer Reviews
Customer Photos
- Reviews (5)
H.
10/10/2020
Heather
United States
I honestly didn’t expect to love this dress when I bought it for my engagement photos. I even bought another, much more expensive, dress to wear in case this one didn’t work out. I was so pleasantly surprised when it arrived! This dress is thick enough you can’t see through it and really flattering. I added a brown waist belt for an added touch. The length for me was perfect. Short enough to expose a little leg but long enough to keep things modest.
J.
09/15/2020
Jessica
United States
Very cute - nice thick material that has a little stretch. This looked a bit shorter on me than on the model, and I wish I had a body like hers. I dont, and might need to wear with leggings or jeans with this. But overall it is a winner, so I am giving it 5 stars.
B. S.
09/06/2020
Bargain Shopper
United States
This dress is super cute. It’s thicker than I thought it would be and kept me very very warm. I was able to wear this outside while having drinks and walking around downtown without a jacket.
M.
10/18/2020
Michelle
United States
Great for a warm fall day! The bottom has a little more flare then I was expecting but it still looks nice. Could get dressed up with accessories and looks so cute with a nice scarf.
J.
09/03/2020
Jenny
United States
I love this dress. I got it in white and its my go to dress for when I want to feel cute and sexy.
It is think so it will keep you warm.
